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Crawford & Company

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Sr Subrogation Recovery Adjuster (Finance)



Salary Details: $43915.08 - $80307.86/Annually
  • 4-year bachelor's degree preferred
  • 7+ years handling personal auto claims, exhibiting property-casualty or subrogation experience
  • Ability to work independently while assimilating various technical subjects..
  • Strong written and oral communication, negotiation and presentation skills.
  • Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects.
  • Effective advanced interpersonal skills to effectively interact with all levels of internal and external clients.
  • Researches, documents and recaps coverage and loss information; could include comprehensive and complex calls.
  • Communicates over the phone to ensure understanding of reports and documents.
  • Performs an evaluation of the loss to determine potential total losses using established procedures.
  • Interprets statutes and case laws to build a strong case for coverage and liability.
  • Files subrogation claims in Arbitration Forums with persuasive arguments.
  • Provides prompt, friendly, courteous, accurate, and helpful service including information about the claim handling process, claim number, name of adjuster, and general questions about existing claims.
  • Effectively follows appropriate process for assignment of claims to adjusters.
  • Contacts customers, insureds, claimants, attorneys or others to obtain or clarify information.
  • Proficient use of MS Office applications and PDF documents.
  • Decisive and organized, with strong organizational skills.
  • Adapts to occasional high-pressure situations.
  • Familiarity with claims-handling procedures.
  • Performs other various duties as assigned.
  • Should be able to work independently with little to no supervision.
  • Be able to handle more complex/higher exposure claims.
  • Demonstrate knowledge/Ability to assist the team manager in assignment/assessment of claims.
  • Provide training/mentor less experienced team members.
  • Attend and handles mediation/arbitrations on other team members' cases in addition to their own.

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