Director of Field Operations (Transportation)
Flagger Force, an industry leader in traffic control, is currently hiring a Director of Field Operations. This position will be based out of corporate campus in Hummelstown, PA.
The Director of Field Operations directs and oversees field services activities within an organization. Plans and develops policies and procedures for on-site installation , testing and troubleshooting. Being a Director of Field Operations ensures all field service projects are completed within budget/deadline to meet customers' needs. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure.
Primary Responsibilities:
Oversee multiple Territory Managers
Build and maintain client relationships at senior management levels
Hold monthly one on one's with direct reports to ensure personal and company goals are being met
Support Operation Services Center leadership
Ensure company policies and procedures are being upheld
Maintain staffing levels to meet operational demand
Develops, implements and oversees field operations standards, procedures, objectives, goals, and strategies.
Completes field inspections to ensure compliance with customer requirements, local, state, and federal laws and
regulations as well as company policies, procedures and controls.
Establishes and tracks project forecasts and budget.
Recruits, interviews, hires, trains, develops and evaluates field operations staff.
Plans and reviews compensation actions.
May manage and review customer service and customer satisfaction surveys.
May assist in the development of project reports.
What Flagger Force Offers:
Medical, vision, and dental insurance
401k w/company match
Onsite Fitness Facility
Generous paid time off
Paid holidays
Health savings account
Company paid benefits (long term disability and basic life/AD&D)
Employee assistance program
Tuition and education assistance
Employee appreciation events
Giving back to the communities we serve through paid volunteer time off
Professional development opportunities
