Training Manager - RAMP at O'Hare International Airport (Administrative)
Description
Effectively deliver new hire and annual recurrent training for all ground handling personnel.
Effectively deliver OJT and Ramp Training – secondary OJT and other training-based classes.
Project a professional image/conduct at all times.
Ensure that the delivery of training courses are aligned to support and ensure safe and secure operations in accordance with the highest possible standards of safety, security and all government statutory requirements.
Coordination with airline customers to ensure all Initial and recurrent training material is up to date and meeting regulatory standards.
Ensure station training and training matrix is aligned with corporate training modules as shown in appendix 1 to 6 Learning Development Policy
Support employees and supervisors in undertaking the protective and preventative measures necessary to achieve compliance with health and safety legislation as it applies to them.
Support corporate compliance by ensuring that training is aligned to promote and support applicable Management of Health and Safety at Work Regulations.
Report any breaches of statutory requirements or company best practice to management.
Participate in safety audits daily and provide corrective action assistance to management.
Complete passenger service audits and other reports as requested.
Perform other duties as required.
Requirements:
College degree preferred
Minimum of three years of experience in ground handling/ramp operations
Minimum of three years supervisory or operations management experience
Must be able to pass all necessary employment testing; including background, drug, and certified copy of DMV record in good standing.
Ability to read, write and speak fluent English
Ability to effectively communicate verbally and in writing.
Must have strong relational, communication and presentation skills
Ability to travel approximately 80% of the time
Must be able to multi task and meet tight deadlines
Must be able to work extended hours on short notice during non-routine operations.
Proficient with Microsoft Excel and Word programs.
Ability to drive safety van and truck from one work site to another as needed.
Must enjoy dealing with people daily
Ability to lift up to 70 lbs., comfortable with bending, kneeling and pushing and pulling file boxes
Ability to understand how the function impacts on the operation, corporate and statutory compliance
Ability to make decisions if required
Act with Integrity
Uphold the image and standards of the company at all times
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Training & Development