Food & Beverage Director (Food Services)
ESSENTIAL POSITION FUNCTIONS:
Food and Beverage:
- Manages, trains and observes service team members in all technical and non-technical aspects of their role including restaurant and lounge standards of quality and service.
- Create team member schedules to ensure demand staffing patter and budget, monitoring and reporting labor details.
- Manages restaurant and lounge to ensure proper room preparation, including set-up of tables, chairs, linens, table settings, glassware, etc.
- Manages, trains and observes American table service standards by service staff.
- Confirms that all service staff are in proper uniform and adhere to appearance standards and conducts pre-service huddle with all necessary staff.
- Manages, trains and observes team members on enhanced order taking and use of POS.
- Manages and observes service in all food and beverage areas and events, acknowledges and greets guests.
- Rounds all food and beverage areas ensuring guest needs are met.
- Monitors, evaluates and supervises team member performance, retrain as needed.
- Tracks stock levels of food, supplies and equipment, forecast needs, and oversee ordering.
- Adhere to and enforce team member compliance with health, safety, and sanitation standards.
- Tracks, manages and reports on financial performance, inventory, and personnel status.
- Communicates with Chef, service kitchen staff regarding reservations and/or special events.
- Conducts weekly beverage inventories and quarterly china, glass and silverware inventories.
- Opens and closes restaurant and lounge areas on a regular basis and ensures all is secure upon departure and that all lights, equipment, doors, etc. are turned off or locked.
- Maintains effective profit and loss controls, maximizing food and beverage sales by identifying and marketing special events and training team on "suggestive selling."
- Maintains guest satisfaction by handling inquiries, concerns or comments and providing service recovery; acquiring feedback from guests to ensure satisfaction and/or implement service improvement.
- Westminster Communities Alcohol Training certified within 7 days of hire
Licensed Building Dining Services:
- Responsible for the strategic planning and operations of the department by implementing cost control measures and meeting budget goals.
- Plans and implements menus that meet residents' satisfaction and nutritional needs.
- Ensures that training and certification needs are met.
- Plans and coordinates selection, purchase, storage and maintenance of food and beverages. Ensures proper operation and maintenance of kitchen equipment.
- Prepares and plans the Dining Services Department's budget and submits to the Executive Director for review and approval.
The above position description is not to be construed as a complete listing of the assignments and responsibilities assigned to any employee; nor are such assignments restricted to those precisely listed in the description. This position description may change from time to time as the needs of the organization change.
ESSENTIAL QUALIFICATIONS:
- Education: College Degree with Certified Dietary Manager preferred; or six years similar proven successful management experience in hospitality or Life Plan Community environment with catering and multi-location dining.
- Restaurant experience a must.
• Serv Safe Certification required or ability to obtain certification within 90 days of date of hire. - Certified Dietary Manager (CDM) Certification required, or ability to obtain certification within six months of hire.
Experience:
• Proficiency with computer programs including Microsoft Office.
• Proficiency with data-base types of menu systems for menu forecasting, menu building and recipe creation.
• Supervisory Leadership.
Requirements:
• Ability to hold effective meetings.
• Completion of Certified Dietary Managers Qualification within specified time frame.
• Ability to learn computer programs as defined by Westminster Communities of Florida.
Physical & Environmental Requirements and Sensory & Communicative Activities:
• Finger Dexterity Grasping Reaching Standing
• Sitting Lifting (up to 50 lbs.) Bending Walking
• Hearing Speaking Seeing Manual Dexterity
• Tasting and Smelling
AN INDIVIDUAL IN THIS POSITION WILL BE EXPOSED TO:
• Inside/Outside environmental conditions
• Respiratory pathogens
• Blood borne Pathogens
Must be able to cope with mental and emotional stress of this Position.
We honor those who have served.
Westminster Communities of Florida is an Equal Opportunity Employer.
Experience
Required- 2 year(s): Experience with database types of menu systems
- 7 year(s): Experience in high volume, hospitality oriented and customer service focused environment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
