The Key Account Manager maintains and expands relationships with strategically important large partners and clients. Assigned to several named customers, the Key Account Manager is responsible for achieving sales quota and assigned strategic account objectives. The Key Account Manager represents the entire range of Vetsource services and offerings to assigned customers, while leading the customer account planning cycle and ensuring assigned customers' needs and expectations are met by the company.
This a remote working position that requires travel.
Essential Duties:
Establishes productive, professional relationships with key personnel in assigned customer accounts.
Coordinates the involvement of company personnel, including support, service, and executive management resources, in order to meet account performance objectives and customers' expectations.
Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary stakeholders
Other duties/projects as assigned
Performance Measurements:
Achieves assigned quarterly sales quota in designated accounts.
Meets assigned expectations for profitability and customer retention
Achieves customer objectives as defined by Vetsource Management
Completes annual account plans that meet company standards and update quarterly for review with Management
ORGANIZATIONAL RESPONSIBILITY STATEMENT
In addition to the job-specific responsibilities listed above, all employees are expected to support and model Vetsource's Core Value Principles: Do the right thing every time; Treat others the way you want to be treated; Embrace Change; Be innovative; Get it done; Work hard, have fun! Employees will be held accountable for knowledge and effective application of these principles.
Experience/Qualifications:
Experience in animal health industry
Able to relate to and work with a wide variety of Stakeholders
Uses a defined enterprise sales methodology to drive results
Excellent presentation, written and verbal communication skills
Results driven, proactive and able to work autonomously
Ability to manage and prioritize multiple competing priorities
Flexible, embrace change in a rapidly evolving work and market environment
Must be able to use sound judgement and know when to ask manager for assistance
Ability to receive constructive feedback in a professional manner
Supervisory Responsibilities: None
Education/Experience:
4-6 years' experience in direct B2B Sales and experience in animal health industry
Bachelor's Degree in marketing, business management or related field. Equivalent work experience will be taken into consideration.
Preferred Qualifications:
Excellent knowledge of Microsoft Office
Familiarity of eCommerce business (on line retail)
Working Conditions:
Ability to work at a computer for long periods of time
The noise level in the work area is normally quiet to moderate
Travel required – 50%
Environment where dogs are present in office areas of Vetsource locations
What We Offer:
Huge company vision and rapid growth opportunities, and teams made of smart, ambitious, and fun colleagues
Dog friendly office, sit-to-stand desks, and free gourmet coffee machine and Avanti market on site
New modern design office located close to restaurants, shopping, and public transportation
Competitive salary and full benefit packages including PTO, medical, dental, vision, short term disability, FSA, and 401K
Note:
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.