The Fulfillment Returns Associates role is to receive and process returns efficiently in order to service internal and external customers that are associated with our retail, web catalogue and industrial based business units. Review exchange/return form and give proper notation to Accounting Returns Associate to process return. Request customer credit/exchange invoices. Request vendor return purchase orders. Request for return authorization from vendor. Meet daily return volume goals to stay current. Maintain customer focus in regards to quality and efficiency. Develop and maintain positive working relationships within the department and with other departments within the company, customers and vendors.Perform related duties as required by supervisor.