Sr. Manager, Technical Architect (Project Management)
Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for a Senior Manager of Technology in Anaheim, CA.
Seeking Senior-level Systems/Network Engineers pursuing manager role.
The primary role of this hands-on manager position is to architect and manage PPOSBC technical infrastructure in order to maintain a secure and stable systems environment. This includes multiple technical platforms, voice services, computing, storage and connectivity across multiple locations. This role will also the lead the development of technical systems and services to ensure that this infrastructure is in direct alignment with the goals of the organization and its strategic plan. In this capacity, this role will be instrumental in both the creative and practical application of technology to meet these goals.
This role will manage and be a contributing member of the Systems team, ensuring that appropriate technical and customer service standards and practices are observed. Maintain relationships with customer base as the representative of IT Support. Manage request queue, escalation path and assignment to other technical resources. Participate in project meetings as the technical representative of the IT department. Responsible for leading the Systems team to be flexible and adaptable in meeting the changing needs of the agency. Accountable for, motivating, and providing guidance to Help Desk staff by serving as an active member on the Systems team; acting as the central point of contact for more complex escalated tasks along with investigating and resolving issues as a working manager.
At PPOSBC, we understand the importance of a well-rounded benefits program and are dedicated to providing you with unique benefits that meet the needs of you and your family. We are proud to offer a range of plans that help protect you in the case of illness or injury including:
Essential Functions: Essential functions encompass the required tasks, duties and responsibilities performed as part of the job and the reason the job exists.
Minimum Hands-on Work Experience: