System Center Technician (Finance)
Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them.
At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a ‘Great Place to Work' multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them – from their professional development to their health and wellness.
Role Summary
Third Federal Savings & Loan Association is seeking a skilled and proactive System Center Admin to manage and support our enterprise endpoint environment. This role is responsible for the deployment, configuration, security, and lifecycle management of all end-user devices and application deployments, leveraging tools such as Microsoft Intune, SCCM, and Group Policy. The ideal candidate will also lead efforts in vulnerability remediation, automation of IT processes, and management of the IT ticketing system.
Responsibilities
- Administer and maintain Microsoft Intune and Microsoft Endpoint Configuration Manager (SCCM) for software deployment, patching, and compliance.
- Design, implement, and manage Group Policy Objects (GPOs) and Configuration Baseline to enforce security and configuration standards.
- Oversee Windows Autopilot and modern device provisioning strategies.
- Monitor and remediate vulnerabilities using tools like Qualys, WSUS, or third-party scanners.
- Package and deploy applications across the enterprise.
- Utilize Patch My PC to streamline third-party application patching and ensure software compliance across endpoints.
- Provide Tier 3 support for escalated desktop and endpoint issues.
- Maintain and update OS images and task sequences.
- Collaborate with security teams to enforce endpoint protection policies.
- Generate reports on compliance, patch status, and asset inventory.
- Manage and optimize the IT ticketing system to improve workflow efficiency, reporting accuracy, and user experience
- Design, implement, and maintain automation scripts and runbooks to streamline IT operations and reduce manual effort.
- Document procedures, configurations, and troubleshooting guides.
- Participate in and lead project teams on a variety of projects
Requirements
- 3+ years of experience in a Desktop Engineering or Endpoint Management role.
- Strong expertise in Microsoft Intune, SCCM, Service Manager, Orchestrator and Group Policy.
- Experience with Windows 10/11, Active Directory, and Entra AD.
- Familiarity with vulnerability management tools and remediation practices.
- Proficiency in PowerShell scripting for automation and reporting.
- Experience with ticketing systems
- Understanding of modern endpoint management and Zero Trust principles.
- Excellent troubleshooting and communication skills.
Preferred Experience
- Knowledge of CrowdStrike, BitLocker, and Patch My PC.
- Familiarity with IT process automation platforms (Azure Automation, System Center Orchestrator, Power Automate)
- Familiarity in writing SQL queries to support reporting needs and develop customized dashboards.
- Understanding of white-listening procedures and administration of Carbon Black.
- Experience with iPadOS, macOS or mobile device management (MDM).
Third Federal Perks & Benefits
- Competitive compensation packages
- Medical, dental, vision, and more
- 401k match
- 11 Bank Holidays + vacation/sick time
- Stock Ownership Allocation
- Exceptional culture and value system
- Strong work/life balance
- Growth opportunities
- Mortgage Discount Program
- Education Reimbursement Program
Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
