GATEWAY REGION YMCA
Group Sales Manager/ Membership Sales/ Association Resource Office & YMCA of the Ozarks/ Full Time (Project Management)
Serve as the primary contact for all new group inquires, group tour requests, contracts, and returning group contracts.
Schedule personal sales calls, respond to leads and make presentations to prospective groups.
Devise and implement sales strategies to meet the revenue goal, and control budget. Develop, drive, and monitor initiatives to achieve sales targets and objectives set for the department.
Achieve departmental and personal sales quotas by rebooking, prospecting leads, and maximizing networking opportunities through existing reservations/contacts.
Accurately project Trout Lodge group-generated revenue, and providing updates and adjustments at the weekly directors' meeting.
Manage and report weekly team member sales performance to Sales team management.
Provide onsite tours and closing sales with prospective group leaders.
Assign and monitor contracted groups and arrangements to applicable reservationist and make sure all group needs are met through exemplary service.
Responsible for managing completion and accuracy of team's data entry into the Megasys Reservation System, completing service request forms, work orders, billing, etc. and maintain complete group reservation files and client files.
Confirm all departmental group contracts, deposits, guaranteed number letters, and activity reservations are requested and received in a timely and organized manner.
Track and report incoming call, pending contracts, and signed contract totals for department to Sales team management on a weekly basis.
Responsible for training and managing team performance on all departmental functions as required.
Schedule, supervise, and report team attendance and payroll as required.
Assist with offsite events and/or other departmental needs as requested.
Serve as Sales Team and Guest Service backup as needed.
Performs all other duties as assigned.
The YMCA Welcomes a Diverse Workforce
Equal Opportunity Employer M/F/D/V