Jack Entertainment LLC
Executive Host I (Creative Design)
The Bottom Line:
Are you the type of person who enjoys providing a high-level of customer service?
Executive Host I:
As a member of the VIP Hospitality team your role will be to manage all aspects of a customer journey while on property, simultaneously coordinating with account development team members on pre- and post-trip planning. The VIP Host will constantly strive to delight our guests; exceeding their expectations through gracious, enthusiastic, and personalized service. Candidates should have sharply honed interpersonal skills; inspire confidence and exude authenticity with regard to both guest and team interactions.
The ideal candidate for this position will possess inherent customer service skills, a passion for customer care, and a commitment to proactive service and recovery as necessary. Members of the VIP Hospitality team will work to resolve customer issues using a rich set of tools which include real time customer data and alert systems. Members of this team will operate in a highly collaborative way and will deliver on Harrah's service promise, while be held accountable for all service opportunities that may arise.
Essential Functions
Who We Are:
As a company, we are JACK Entertainment in case you couldn't scroll up, we are a recognized leader in the gaming and hospitality industry and a champion for good in the community. We believe in making the company a great place to work and play! We make it easy to join in the fun, strive to amaze always, frequently challenge the status quo and regularly let our team members know they make a difference.
THE SMALL DETAILS:
There are a couple of things that we need from you to make sure you're the right candidate:
Knowledge, Skills & Abilities
Education and Experience
Required Certification/License