Staff Pharmacist Senior Manager - Accredo - Honolulu, HI (Finance)
POSITION SUMMARY
Staff Pharmacist, Sr. Manager, Pharmacist In-Charge (PIC)
We are seeking a passionate and results-driven working manager to lead and motivate a team, while also contributing directly to Pharmacist in Charge (PIC) responsibility and comprehensive pharmacy operations. The ideal candidate will possess strong leadership and communication skills, resilience (ability to overcome obstacles) technical expertise (understanding of systems logic), a hands-on approach to problem-solving, ability to recognize operations process improvements and enhancement needs. Candidates preferably having an advanced understanding of home delivery pharmacy, pharmacy regulations, insurance benefits and internal pharmacy operational processes to successfully fulfill expectations of Payers, Pharma, Physicians and Patients strongly preferred.
The Sr. Manager is responsible for actively performing the duties of the team members concurrently with managing the performance of fulfillment, clinical and non-clinical pharmacy operations. This role requires a balance between management and individual contributions such as with being responsible for Quality Improvement projects, system and process Efficiency enhancement projects and driving the operational end-to-end process in the dispensing of prescriptions. The Sr. Manager is responsible for maintaining and reporting operational performance, cost management, and the maintenance of prescription records within corporate and legal and regulatory guidelines, ensuring quality and service standards are maintained and aligned with client specific contractual requirements.
The Sr. Manager is also responsible for holding the pharmacy licensure where it is located and states requiring Pharmacist in Charge (PIC) to be licensed in order to achieve non-Resident Pharmacy permits. The PIC shall be the pharmacist named on the facility pharmacy permit and on the facility non-resident permits and has the responsibility for ensuring, and the authority to ensure, that the site complies with all state and federal laws and regulations related to the practice of pharmacy. The PIC will ensure that pharmacy is practiced in a safe, lawful, ethical, and professional manner at all times and maintain pharmacy security.
ESSENTIAL FUNCTIONS and Expectations
- Create and maintain an environment that aligns with Corporate Values.
- Ensuring the pharmacy practice is safe, lawful, ethical, and professional at all times while also maintaining pharmacy security.
- Responsible for all procedures within the licensed pharmacy
- Actively perform daily operational tasks and lead the management of patients, the daily execution of dispensing, verification, and shipping of prescriptions within corporate and regulatory guidelines.
- Engage with cross functional teams such as Account Management, PAR teams, and PCA teams to ensure timely shipment of orders and client satisfaction as needed.
- Daily oversight and management of staff
- Align and work with manager on the strategic direction of pharmacy operations
- Lead and manage Quality Improvement projects, system and process Efficiency enhancement projects and other projects as assigned
- Coaching and mentoring a team of clinical and non-clinical direct reports
- Resolve issues and escalations with clinical and non-clinical teams efficiently
- Ensure quality and service standards are maintained along with client-specific contractual requirements
- Maintain and review reporting metrics data with leadership on a regular basis
- Keep current on industry trends and regulations and ensure compliance.
- Potentially maintain license for the pharmacy and represent the pharmacy to the State Board for procedural, regulatory changes or disciplinary actions as needed.
- Represent pharmacy operations in cross-functional meetings and projects. Prepare to implement and communicate new corporate initiatives and processes within the pharmacy
- Responsible for good housekeeping techniques, adhering to quality and production standards while complying with all applicable company, state and federal safety and environmental programs and procedures.
- Oversee recruitment, performance reviews, and development of pharmacy clinical and non-clinical staff.
- Foster ongoing Customer relationships by participating in meetings and troubleshooting escalated issues. Assist with implementing new Customers
- Align and work with manager and various team members and participate in strategic sales and marketing initiatives
- "on-call" as needed
- Licensure in other States and Guam as needed
- Other clinical and non-clinical duties as needed or assigned
QUALIFICATIONS
- Bachelor of Science in Pharmacy, RPh, or PharmD, Current pharmacy licensure in good standing
- Years of Experience: 7+ years of experience in dispensing pharmacy, 2+ years in health care or PBM industry preferred; Minimum of 3 years of management experience, preferably in pharmacy operations setting.
- Licensures/Certifications: Cross-licensed per state regulations
- Proven experience in creating and/or enhancing pharmacy operations and processes.
- Experience with strategic work planning and budgeting very helpful. Must have proven leadership skills, team orientation, and a proactive and optimistic management style.
- Extensive knowledge of current pharmacy regulations. Demonstrated ability to manage toward budget and work plan goals.
- Experience in representing or interacting with State Board or regulatory agencies very helpful.
- Excellent communication skills, including presentations and negotiations.
- Demonstrated strategic mindset with the ability to solve complex process problems and improve quality and service.
- Must have strong interpersonal skills with the ability to cross-functionally collaborate with various key stakeholders
- Candidates must be committed, self-motivated, driven and possess a strong work ethic.
- Must be flexible to work outside of regular working hours to meet business needs
- Computer and technical aptitude include PC skills, Microsoft office including Excel, email and internet
- Willingness to travel up to 10%
About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 136,600 - 227,600 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
