Deli Catering Sales Team Member Be a part of the Zingermans Deli Team! If you are interested in a fast paced, fun and friendly environment and would like to be one of our Catering Sales Team Memberswed love to have you on our team! You are the front line of our catering sales officetalking to guests about our Catering menu and taking their orders, sending and processing invoices, and working with the rest of our Catering team to deliver the Zingermans Experience at celebrations and gatherings in Ann Arbor and all over Southeast Michigan! This full-time position pays $15-$17/hour (with tips). Youll also get a free meal on each shift, a paid break, a staff discount at all Zingermans businesses, access to health insurance, a super discounted bus pass, and lots of other staff benefits. Full timeFlexible Schedule required including Weekends & Holidays$12-$13/hour base with an additional $3 on average in tips and gratuities, 35-40 hours per weekMust be available to work U-MGraduation DayMust be available to work at least 2 U-M Home Football Games a seasonBenefits and wage increase offered upon completion of orientation requirements Performance Expectations - Essential Functions: Answer phonesTake orders over the phone, in person and also process web ordersCalculate portions and totals to meet customers' needsUse Catering software program to enter data for ordersCommunicate with sales staff and production staff to ensure accuracy on all ordersHelp in Production department as neededAssist with deliveries on occasionLift and carry up to 20 poundsPerform various administrative tasks including processing payments and closing out credit card sales The Success Patterns for this position are: Experience working in Catering sales or the foodservice/hospitality industryCan work a flexible schedule, including some weekendsUnderstanding of general business and accounting practices with above average mathematical skillsA reputation for giving great service to guests and co-workersSolid computer skills, including Word and ExcelExcellent Oral and Written communications skills (neat handwriting too!)Strong, pleasant communication over the phone and in person Successful Candidates will have the Following Personal Characteristics: Passion for selling great food and serviceAbility to handle multiple tasks at one time and stay focusedCapable of working in a loud environment; doesn't get distracted by the many interruptionsWell organized with a strong attention to detailCan understand & follow systems for order accuracyKeeps workspace clean and organizedSelf-motivated, especially under pressureStrong organizational skillsStrong interpersonal skillsAbility to work independently and as a member of a teamFlexible and hardworkingAble to set prioritiesProfessional demeanorGreat follow throughGood problem solving skillsLikes to have fun at work and eat great food! Benefits & Perks Health insurance, 401k, dental insurance, vision insurance, life insurance, Health Savings Accounts, Flexible spending plans (dependent care)Company contribution to Health insurance401k matchPTO (Paid time off) you earn it and you can take it with you when you leave.Discounts at other Zingerman's businessesPaid trainingPaid lunch breaks25% reimbursement on any massageAnd more!