Retail Specialist (Project Management)
Crescent Bank is looking for a talented professional to fill an open position as a Retail Specialist. This position is responsible for obtaining full knowledge of all bank branch duties. Provides all duties required to service the banking needs of our customers including the processing of transaction, opening and closing accounts and assisting with researching of customer issues.
Company Profile:
Crescent Bank is a privately owned, state chartered, FDIC insured commercial bank. We have been in business for over 25 years and are located in over 20 states. While our primary business is providing auto loans to those who have a hard time securing a loan, we also provide a variety of personal and business banking services throughout Louisiana. We strive for employee advancement and growth. We offer a wide variety of benefits. Unlike your average bankers, we actually have fun.
- Paid Vacation, Personal, Holiday, Bereavement, and Jury Duty
- Medical, Dental, and Vision Insurance
- AD&D and Multiple Life Insurances
- Long and Short Term Disability Insurance
- Flexible Spending Accounts (Medical and Dependent)
- Wellness Programs
- 401(k) with Company Match
- Tuition Reimbursement
- Payroll On Demand as you earn it
Essential Duties and Responsibilities:
- Creates new accounts in the core system
- Processes deposits, payments, and other items
- Tracks Certificates of Deposit and handles verifications of deposit
- Processes returned mail and administers customer's change of address requests
- Prepares new accounts and wire documents for scanning
- Backs up Tellers at all New Orleans based branches
- Reviews and responds to deposit customer service inquiries
- Assists the switchboard as needed
- Works effectively as part of a team atmosphere to perform duties and achieve daily operational goals
- Meets productivity standards in accordance with Crescent Bank's confidentiality policies and organizational values
- Performs additional duties as needed within the department
Position Requirements:
- Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
- 40% travel to all New Orleans branches as needed
- Previous Bank Teller experience preferred
- Strong Customer Service and attention to detail required
