Administration Position - Strong Computer Skills Needed (Architecture)
DH Pace Company, Inc. in Denver, CO, is seeking an Administrative Support Representative to provide support to staff and management. This individual will be responsible for communicating with customers, ensure billing/invoices have been complete and representing the company in a professional manner. Requires computer proficiency and the ability to multi-task in a fast-paced working environment.
Job Responsibilities:
- Provide administrative support to staff and management
- Receive incoming calls from customers that require service/sales by identifying the type of call, type of problem, and then scheduling the service appointment assuring the customers timing preference is met for a specific day and time
- Promote all products and services and quotes accurate pricing when appropriate
- Gather accurate information from the customer to ensure accurate billing
- Enter information in the service ticket that allows the dispatcher to send a qualified technician to the job site with information about the problem prior to their arrival to the job site
- Communicate with customer, supervisor or other office personnel in an effective and timely manner
- Receive job tickets, check tickets for description of work completed, extra parts used on the job, technician number and time worked on job
- Complete corrections from Manager as necessary and release billing to generate customer invoices
- Submit billing to Service Manager for approval daily
Job Requirements:
- High School Diploma or equivalent
- At least two (2+) years administrative office experience preferred
- Detailed oriented team player with good interpersonal skills
- Ability to multi-task and work efficiently in a fast-paced work environment
- Computer proficient
Why DH Pace?
DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50 US offices in 24 states with company-wide sales in 2021 of $740M.
Our benefit offerings include:
- Competitive compensation
- Medical, dental, and vision options
- Company paid life insurance
- 401k retirement plan + employer match
- PTO Plan - 16 days annually after 1 year of service! 10 days to start!
- Paid Holidays
- Dress for your day - business casual/jeans friendly
- and more!
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire
Pay range for this position: From $21 an hour based on experience.
Building Safer Communities-DH Pace Company
DH Pace Company, Inc.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Administration
