Help Desk Operator/Network Specialist with Law Enforcement background (Must have Top Secret Clearance with the ability to obtain polygraph) (Security)
SAVA, an Akima Company, helps government customers strengthen national security, improve communications and collaboration, and secure the integrity of their data, information systems and networks. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to innovation, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company's profits go back to our more than 14,000 Iñupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.
The Help Desk Operator/Network Specialist will join our team in Fredericksburg, VA in their continued deliver of ITSM support for our federal law enforcement client. The selected individual will work alongside the Program Manager, Task Lead, and client team to deliver IT and network administration services required to successfully accomplish the mission of the existing multi-agency center within the Department of Justice. The affiliated program serves as a hub for technical knowledge management across the law enforcement community, making current and emerging technical capabilities more widely available at the local, State, and Federal levels.
Possession of one or more IT industry certifications such as Net+, A+, Sec+, CCNA, NATIA – Certified Technical Investigator (CTI) etc. are preferred but not required.
Experience with criminal investigations in which cyber or electronic surveillance techniques where deployed and successfully executed to apprehend criminals. (i.e. candidate could have been an affiant in a Title 3 or pen-register/trap-trace court order or a member of the Computer Crime or Computer forensic investigation team).
Possesses good, positive and customer oriented attitude along with demonstrated oral and written communications skills.
Experience in Information Technology (IT) help desk operations with familiarity in troubleshooting, operating and maintaining IT systems.
The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.
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