A supervisory position overseeing the day to day operations of the Founders Club, our spirit drinkers' enclave hidden within the bookcases of The Fairmont Olympic. This role is responsible for managing guest reservations & requests, cultivating regulars and VIP clientele, and enticing walk-in covers. The individual in this role will work alongside our F&B Management team to ensure our high standards for guest experiences are upheld. The Founders Club is open Tuesdays-Saturdays, evenings only.
What is in it for you?
$24/hr Tips!
Employee travel program offering discounted rates at Fairmont locations and Accor worldwide
Parking/Commuting discounts
Free lunch
Learning programs through our Academy
Opportunities to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Fun, elegant atmosphere with amazing colleagues!
What you will be doing:
Consistently offering professional, friendly, and proactive guest service while supporting and guiding fellow colleagues
Leading by example, being a professional and positive role model for fellow colleagues
Possessing full-knowledge of all food and beverage menu items, garnishes, contents, and preparation methods
Assisting guests regarding food and beverage menu items
Controlling reservation list and seating flow in Club
Being a team player, willing to help colleagues in support of the guests needs
Your experience and skills include:
Ability to focus attention on guest needs, remaining calm
courteous at all times
Strong interpersonal and problem solving abilities
Ability to work well under pressure in a fast paced environment
Ability to work cohesively and collaboratively as part of a team
Must hold valid authorization to work in the US
Food Handlers Card and MAST permit required
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
We are an equal opportunity employer. All offers contingent on background check and E-Verify.
Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS