Business Solutions Architect (Enclosures) - Atlanta, GA (Information Technology)
Job ID: 265327
Exempt
Oldcastle Infrastructure, a CRH company, is the leading manufacturer of precast concrete, polymer concrete, and plastic products in the United States. Our products range from utility vaults, reinforced concrete pipe, catch basins, drainage and septic tanks, to retaining walls, storm shelters, wall panels, concrete barriers, a variety of prestressed concrete products and more. With more than 80 locations nationwide and 3,000 plus employees, Oldcastle Infrastructure is committed to upholding core values of reliability, quality, and service in cutting edge ways.
Position Overview
We are seeking an experienced ERP business solutions architect to join our growing organization. In this position, you will analyze existing systems for improvement, recommend new system processes, and keep detailed reports of all structural and process changes. You must follow best practices and align with company goals while creating better procedures and solutions to increase performance and revenue.
Key Responsibilities
- Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
- Designs new computer systems and applications by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
- Improves systems by studying current practices; designing modifications.
- Recommends controls by identifying problems; writing improved procedures.
- Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.
- Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
- Maintains system protocols by writing and updating procedures.
- Provides references for users by writing and maintaining user documentation; providing help desk support; training users.
- Maintains user confidence and protects operations by keeping information confidential.
- Prepares technical reports by collecting, analyzing, and summarizing information and trends.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Contributes to team effort by accomplishing related results as needed.
- Works with the appropriate Business Stakeholders to review and understand the business' expectations and priorities, evaluate requirements, propose options, and implement high quality solutions.
- Provides visibility to the business and centralized IT team for ongoing IT initiatives.
- Builds collaborative relationships across the IT organization and with business unit personnel and management to affect a unified and customer-focused End User Service experience.
Qualifications
- Bachelor's degree in Business Administration, Computer Science or Information Technology from an accredited college or university, or equivalent experience.
- At least 5+ years of increasingly responsible experience in information technology technical support, with 3 years at a supervisory level is preferred.
- Relevant experience working within a large, multifaceted organization, consisting of cross-functional teams.
- Project management experience is preferred.
- Experience with NetSuite ERP system is required.
- Knowledge of core business processes such as Order to Cash, Procure to Pay, & Record to Report are required.
- Knowledge of CRM, WMS, and TMS integrations is strongly recommended.
- Prior experience with modern business application tools like Salesforce, ServiceNow, Tableau, Dell Boomi, Mulesoft or Celigo
- Understanding of business analysis principles, processes, and techniques.
- Ability to develop and prepare use cases, functional specifications, and technical requirements.
- Demonstrates strong analytical and problem-solving skills.
- Ability to make sound decisions in a manner consistent with the essential job functions
- Ability to effectively work alongside and communicate with people with a wide range of skills, experience, cultures and capabilities.
- Demonstrated ability to deliver business value through IT, balancing drive for continuous improvement with respect of local company culture and processes.
- Demonstrated commitment toward customer service.
What CRH Americas Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- A culture that values opportunity for growth, development, and internal promotion
About CRH Americas
CRH Americas has a long and proud heritage as one of North America's largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.
Oldcastle Infrastructure, a CRH company, is a great place to grow! If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our career site. Please complete your online profile which will be sent directly to the appropriate Hiring Manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest in the CRH Americas family!
CRH Americas is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.
