Ascend Learning, Inc.
Customer Service Representative (Administrative)
Do you have a passion for fitness and education? Do you enjoy a fast paced work environment in a dynamic industry with an industry leader? Then join a team that partners with most of the premier sports organizations, helps transform lives and was recognized by the Arizona Business Journal as a 2020 Best Places to Work and earned the 2020 Healthiest Employers Award.
With fast paced growth, National Academy of Sports Medicine (NASM) is adding new talented professionals. We are hiring a Customer Service Representative reporting to the Customer Service Manager. The Customer Service Representative will join the team and engage with customers to provide support on their journey with NASM.
NASM, a brand of Ascend Learning, provides science-based continuing education options for fitness professionals. We're dedicated to helping fitness enthusiasts become fitness professionals and fitness professionals to realize their dreams. For over 38 Years, we have had the honor of educating fitness professionals who have helped change millions of lives.
Ascend Learning is a national leader in data driven, online educational solutions for learners, educators and employers in high-growth, licensure-driven professions spanning healthcare, fitness and wellness, skilled trades, insurance and financial services. We are passionate about accelerating learning while impacting job readiness, employment success and employee retention with the belief that our work changes lives.
Our culture is intentionally results-driven and selfless with a relentless focus on our customers. We believe in trust, transparency, freedom and responsibility with a commitment to meritocracy, inclusion and diversity of thought. Continual investment in our over 1400 employees is also a core principle realized through ongoing professional development and providing opportunities to grow, develop and lead. Ascend Learning is headquartered in Burlington, MA with additional office locations and remote workers in cities across the U.S. and in the U.K. Ready to grow your career?
The Customer Service Representative will have responsibility for engaging with NASM and AFAA members in a contact center environment to provide post-sales support.
The Perks:
Responsibilities:
Preferred Skills and Experience:
Minimum Basic Qualifications:
Candidates should be aware that Ascend Learning currently maintains a policy requiring all employees to be fully vaccinated. Newly hired employees must be fully vaccinated by their start date. Ascend Learning is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the Company to do so as provided under federal, state, and local law. Exceptions to the vaccine requirement may apply for employees living or working in Montana.
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.
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Customer Service