Forrester Research
Analytics Client Manager (Finance)
Fuel your intellectual curiosity and professional growth. Forrester is an idea company, where smart, motivated, curious people bring a diversity of opinions and the courage of their convictions to collaborate on ideas that change the course of business. Most of all, bring a point of view; here, every voice has value. At Forrester, you'll work with innovative clients at emerging and established brands; these are the business and technology leaders we inspire and who inspire us. The Forrester experience is built on a singular, powerful purpose: to challenge thinking and lead change
About This Role:
The Analytics Client Manager provides a structured and personalized service for the B2C subscribers of Forrester's program of syndicated business and consumer studies. These studies are aimed at tracking insights on the priorities, goals, adoption trends, and purchase journeys of evolving enterprise technology buyers and the ways in which technology impacts the consumers' attitudes, behaviors, and motivations.
The Analytics Client Manager acts as a strategic research partner for a portfolio of retail, travel, and automotive clients and builds strong client relationships by aligning customer insights from Forrester's consumer data to key strategic initiatives and tactical business questions. This position is responsible for meeting clients' requests as well as proactively working to build and execute an analytics engagement strategy that generates measurable results and helps retain and grow Forrester's relationship with the client.
The successful candidate has expertise in working with clients as well as data, can extract client-specific relevance from analytics findings, and has the skills to create compelling data presentations by drawing from Forrester's portfolio of global surveys. The candidate should have a functional knowledge of data analytics models and statistical methods and how to use quantitative analyses to help clients understand consumer trends. You should have an enthusiasm to learn Forrester's thought leadership around retail/travel/auto trends and an ability to communicate and articulate the value proposition of Forrester's analytical offerings and its frameworks.
Through the Analytics Client Manager role, you will expand your knowledge of data analytics, client management, quantitative research and data collection, marketing practices, and consumer trends.
Responsibilities
Qualifications
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FLSA Status:
Exempt
Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.