Crown Castle
Mgr Network Operations (Creative Design)
Company Summary
Crown Castle works around the country to build and maintain the infrastructure behind the world's most revolutionary technologies. Crown Castle owns, operates and leases more than 40,000 cell towers and over 80,000 route miles of fiber supporting small cells and fiber solutions across every major US market. This nationwide portfolio of communications infrastructure connects cities and communities to essential data, technology and wireless service – bringing information, ideas and innovations to the people and businesses that need them. Crown Castle is an S&P 500 company and one of the largest Real Estate Investment Trusts in the United States with an enterprise value of more than $80 billion.
Position Title: Network Operations Manager - 7E
Position Summary
Provide leadership of the Network Operations team ensuring network reliability, availability and compliance with Customer Service Level Agreements (SLA's). Ensure that operation management policies, standards and procedures are properly implemented and maintained; including performance reporting, budget management, cost reduction, staffing, customer relationships and safety standards. Responsible for Preventive Maintenance programs and any required Acceptance procedures.
Essential Job Functions
Education/Certifications
Experience/Minimum Requirements
Other Skills/Abilities
Organizational Relationship
Reports to: Director of Network Operations, Small Cell Network
Title(s) of direct reports (if applicable): Network Operations Supervisor, Associate Network Operations Technician, Network Operations Technician, Network Operations Technician II, Project Coordinator.
Working Conditions:
Works in a normal office setting with no exposure to adverse environmental conditions. Requires visits to field locations to meet with technicians, cross-functional peers, customers and vendors. Travel will be required.