Retail Representative (Finance)
Job Description:
Location: In-Office | Monday-Friday
Travel: Occasional travel to Hilton Head Island as needed
At Sparklight and our Cable One family of brands, we believe in the power of connection-connecting people to what matters most. If you're passionate about helping others and want to be part of a team that values community, growth, and exceptional service, this is your moment.
What You'll Do:
- Be the Friendly Face: Greet customers in person, over the phone, or via chat with warmth and professionalism.
- Solve with Confidence: Address customer concerns, explain billing, and resolve issues with clarity and care.
- Promote with Purpose: Share the value of our products and services to help customers get the most out of their experience.
- Educate & Empower: Guide customers through our offerings and ensure they feel confident using our services.
- Follow Through: Ensure every issue is resolved and every customer feels heard and supported.
What You Bring:
- A high school diploma or GED
- A few months of customer service experience (we'll help you grow!)
- Strong communication and computer skills
- A valid driver's license and clean driving record
- Bilingual in English and Spanish? That's a big plus!
Pay & Perks:
- Hourly Rate: $14.50-$16.00 (based on experience)
- Benefits from Day One: Medical, dental, vision
- Time Off: Vacation, holidays, personal/sick days
- 401(k): 100% company match up to 5%
- Extras: Life insurance, legal plan, identity theft protection
Even More to Love:
- Tuition reimbursement (up to $5,250 in your first year!)
- Recognition programs and career advancement opportunities
- A collaborative, supportive work environment
- Community involvement and volunteer opportunities
Why Sparklight?
We've been named one of Forbes' "America's Best Midsized Employers" three years in a row (2021-2023). Our motto, Stronger Together, reflects our belief in the power of diverse voices and shared success.
Pre-Hire Requirements:
Offers are contingent on background checks, drug screening, and reference checks. Safety and integrity are our top priorities.
Ready to make a difference and grow your career?
Apply today and become a part of something bigger.
#CABO3
