Crown Castle
IT ServiceNow Support Lead (Manufacturing)
Company Summary
At Crown Castle, we work around the country to build and maintain the infrastructure behind the world's most revolutionary technologies. Our portfolio of communications infrastructure (towers, small cells, fiber) connects cities and communities to essential data, technology, and wireless service—bringing information, ideas and innovations to the people and businesses that need them. As the nation's largest provider of communications infrastructure and with more than 5,000 employees across the country, we've been building the connections that people depend on for 25 years. Crown Castle is an S&P 500 company and one of the largest Real Estate Investment Trusts in the United States with an enterprise value of approximately $70 billion.
Position Title: IT ServiceNow Support Lead- 6E
Position Summary
The IT ServiceNow Support Lead will be a technical leader for the ServiceNow team and provide customer-obsessed service to Crown Castle business units for ServiceNow.
Essential Job Functions
Experience/Minimum Requirements
Organizational Relationship
Reports to: IT Client Services Manager
Title(s) of direct reports: IT ServiceNow Engineers
Working Conditions: Works in a normal office setting with no exposure to adverse environmental conditions. Provide 24x7 on-call support in a predefined rotation. Some travel may be required.