Small Business Banker (Finance)

Location: Sioux Falls, SD 
Shift: M-F 8am-5pm including Saturday rotations
Job Status: Full-Time
Company: First PREMIER Bank

About the Role
Proactively grow and deepen relationships with existing small business and retail customers while at the same time prospecting new First PREMIER Bank small business and retail customers. 

Job Duties and Responsibilities 

• Essential duties and responsibilities include the following. Other duties may be assigned.

  • Processes consumer and commercial customer requests for new account(s) (checking, savings, certificates of deposit, safe deposit box, etc.), account closure, and notary services; maintains customer accounts, addresses, etc.; assists with problems and questions; resolves fraud and other disputes.

  • Maintains a thorough understanding of the deposit and loan account platforms and all other applications within the core system.

  • Performs loan processing tasks by interviewing loan customer(s) and entering data into Decision Pro or Credit Quest, obtaining financial information for loan applications, preparing loan documents, and ensures all regulatory concerns are addressed.

  • Maintains a thorough understanding of consumer and commercial underwriting, loan, and credit policy procedures with an approval authority up to $75,000 and maintains a working knowledge of the Fair Debt Collections Privacy Act to successfully manage delinquent accounts.

  • Understands all regulatory expectations and changes as they relate to bank deposits and lending.

  • Adheres to the on-boarding process, cross sells products and services at account opening and refers prospects and current customer to other departments within the bank.

  • Maintains a thorough understanding, cross sells, and assists with the servicing of all commercial ancillary products, to include Remote Deposits, ACH, Positive Pay, Merchant Processing and Corporate Card.

  • Establishes a successful referral network to grow new customers and identifies opportunities to expand existing relationships through direct customer contact and outbound sales calls.

  • Grows and maintains a loan portfolio and demand deposit account portfolio that meets the established annual goals for each.

  • Participates in community events creating brand awareness.

Skills and Responsibilities 

• Must have excellent interpersonal skills and exceptional communication skills in person, on the phone, and written format.

• A comprehensive understanding of the banking industry is preferred. 2+ years of cash handling and banking experience is required.

• Experience identifying additional opportunities to upsell products and services to customers.

• The ability to meet and exceed sales goals while maintaining relationships with customers, clients and colleagues.

• Combination of education/experience that would enable incumbent to meet essential functions and required competencies of the position.

• Basic computer skills to include Microsoft Office (Word, Excel and Outlook).  Proficiency of the English language. 

• Exceptional verbal, written and interpersonal communication skills. 

• Effective organizational, multi-tasking and prioritizing skills. 

• Ability to work independently without supervision and with others on a team to meet customer needs.

• Capacity to learn, adapt to change, and become proficient quickly. 

• Ability to handle stress, exercise self-control, adheres to company policies and procedures and uphold the PREMIER Way.

Competitive Benefits Package

• Full medical benefits when working 20+ hours per week
• Traditional and High-Deductible health plan options available
• FREE dental and vision coverage
• Generous Paid Time Off plans
• 401(k) – dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• PREMIER Wellness Program
• Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
• Fun Employee Parties

Our Culture

• Emphasis on personal success, respect, health, wellness, fun and giving back
• Employees are rewarded, valued, and celebrated for hard work
• Various Career advancement opportunities and growth
• Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more

 

 

Licenses & Certifications

Required

• NMLS

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

See job description