Night Manager at the Wayback Hotel - Pigeon Forge (Personal Services)

General Responsibilities
Ensure proper completion of all front office and night audit duties.Direct and coordinate the activities of all Nights Shift staff.Effectively, properly and accurately analyze the days operating results and perform daily assigned duties including:Conduct the Night Audit in accordance with the Mission standardsOperations Analysis & Reporting:
Accounts PayableAccounts Receivable and direct billingEnd of day statisticsLabor ProductivityDaily Flash ReportCompetition ResearchMarket Research for lead generationOperations statistics report labor cost/room, etc.
Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area.Act as the Manager on Duty (MOD).

Primary Functions
Accounting
Properly and accurately conduct the audit and accounting functions in a timely manner and transmit the information to the corporate office.Prepare and transmit the payroll information and statistics.Prepare and distribute the Daily Flash Report

Profit
Prepare and distribute the daily cost per occupied room (CPOR) data and statistics.

Quality
Compile and enter the data from the Front Office Room Inspection forms.Perform the regular Front Office duties.

Work Ethic
Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, nurture a positive, professional work environment, and adhere to Missions Standard Operating Procedures.