Vituity
Patient Care Navigator - AMITA Saint Joseph Medical Center, Joliet (Information Technology)
The Impact You'll Make
The primary focus of the Patient Care Navigator (PCN) is to guide patients and their families following the discharge from the hospital to assure a smooth transition home. In this role, it is vital to use a patient-centered approach and have effective communication. The PCN displays a willingness to explore and acknowledge patient needs, expectations, and values. PCN responds to patients' needs in a way that is helpful and beyond expectation. The primary goal is to work collaboratively with patients and coordinate care with various healthcare team members to have a positive effect on patient health outcomes by receiving the right care in the right place at the right time.
Additional responsibilities include, but are not limited to:
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