National Account Manager (Administrative)
The National Account Manager (NAM) is responsible for leading high-level account management and strategic growth initiatives within the Re-Rent customer segment. This role focuses on building and maintaining strong relationships with key stakeholders at major Re-Rent accounts, including but not limited to, United Rentals, Sunbelt Rentals, Aggreko, Equipment Share, and Herc. The NAM plays a critical role in shaping the overall customer experience and driving sales performance in alignment with organizational goals.
Strategic Account Management
Develop and sustain strong relationships with decision makers and leadership across all major Re-Rent customers, above the Branch Manager level. Overall customer experience is an integral part of this role and includes understanding the perception the customer has of Sunbelt Solomon and working through internal and external challenges to consistently achieve a positive customer perception.
Cross-Selling Opportunities
Be well versed in all the other equipment sales and service capabilities of the Sunbelt Solomon group and promote these options at every opportunity.
Sales Process Support
Partner with internal teams to provide sales support, generate leads, create and manage opportunities, and support customer interactions. Assist with conflict resolution and ensure alignment between customer needs and internal resources.
Business Development:
Schedule and manage large scale customer meetings / events. Uncover and manage customer training opportunities.
A/R Support:
Work with the assigned Re-Rent customers to maintain average payment of 60 days or less. Work in conjunction with the sales team and finance team to support invoice disputes, missing POs, accurate rental start and end dates.
Competitor and Market Analysis
Investigating, documenting, communicating, and strategizing on competitor and market information for the power rental industry is an expectation and is a key factor in being successful in the role.
CRM Data Integrity
Maintain the data integrity in the CRM, in a timely manner, from Contact-Account-Opportunity.
Development and Execution of Sales Strategy
Working with the National Rental Sales Manager, an annual sales plan will be developed, and execution of the plan will be the responsibility of the NAM. Throughout the year, as markets and the competitive landscape change, the NAM is expected to make suggestions and changes to the plan accordingly.
Travel
The expectation is to be out of town 40-50% of the time. This could be for tradeshows, customer site visits, presentations, etc.
Other duties may be required to support the team as required by the Companys needs.
