Epiq Class Action & Claims Solutions
Claims Specialist (Legal)
It's fun to work at a company where people truly believe in what they are doing!
Job Description:
Job Description
Job Title: Claims Specialist
Job Summary
The Claims Specialist is an advance analyst role on our claims operations team. The incumbent uses advanced knowledge and critical thinking to review and determine eligibility for a full range of legal administration claims. The Claims Specialist also serves as a key contact for escalations and/or cross-functional team collaboration to handle issues that may arise.
Essential Job Functions
Minimum Requirements
Education:
• GED or High School Diploma
Work Experience:
• 3+ year in claims analysis work or subject matter experience
Skills & Abilities:
• Proficiency with Microsoft Office Suite
• Communication: asks questions; confirms understanding with the audience; learns and adopts best practices for written word exchanges with claimants
• Problem Solving: seeks resolution despite roadblocks; identifies alternative routes to the goal
• Critical Thinking: switches perspectives when considering solutions, to identify gaps and optimize results
• Navigates Ambiguity: works through the unknown strategically
• Organization: tracks a variety of assignments by priority, and quickly switches between tasks
• Troubleshooting: leverages systems and tools knowledge to locate and repair root causes for error
• Data Interpretation: accurately assesses claim data to drive the highest level of claimant service
• Proprietary Software: understands the underlying structure of databases and other common tools for business administration, and learns new tools rapidly
• Vision: continuously conceives of and aspires toward long-term change, while effectively executing short-term goals
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.