McKesson
Strategic Account Manager (Finance)
Current Need
We are seeking a Strategic Account Manager to join our team in Richmond, VA.
Position Description:
The Strategic Account Manager is responsible for implementing solutions and/or services based on the unique requirements of the Strategic (Corp) Customer. As the primary consultant for the Strategic (Corp) customer, the SAR position will exhibit a combination of self-motivation, exercising sound judgment based on clear understanding and knowledge of the internal working of all departments, evaluating the Strategic (Corp) customer's key initiatives, service needs, customizing supply management, optimizing resources and driving best practices. This position enables our customers to integrate customized supply management solutions that help healthcare professionals deliver exceptional care, giving healthcare professionals more time to manage lives instead of supplies. The SAR is committed to creating an environment which is accessible, informative, consultative and supportive for our Strategic (Corp) customers.
Key Responsibilities:
The SAR will provide dedicated service to the Strategic (Corp) Customer(S). The SAR will work closely with the Director of National Accounts, manage the corporate relationship, effectively and proactively communicate between Clients, Customer Service, Inventory and other various corporate teams within McKesson. The SAR will cross train to support the Project Management Team during the implementation and migration of new accounts.
Responsibilities include:
Minimum Requirements
5+ years customer service experience
Critical Skills
Additional Knowledge & Skills
Education
4-year degree or equivalent experience in customer support
Physical Requirements
General Office Demands