Project Manager III (Information Technology)

Position Title: Project Manager III (P3)

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

Role

As Project Manager III, you will support Crown Castle's Vertical Envelope Program, a high-impact initiative serving two of our strategic customers. You will lead two critical workstreams: the Deviation Notification process for one customer and the Fix Order lifecycle for another. This role requires strong coordination across internal teams, general contractors, and customers. You will be responsible for meeting defined cycle times, driving process efficiency, maintaining accurate documentation, and delivering on key construction and compliance milestones.

This is a high-visibility position suited for someone who is organized, proactive, and skilled at navigating complex stakeholder environments.

Responsibilities 

• Manage and drive execution of Vertical Envelope Notification & Fix Orders process from creation through closure
• Ensure data integrity across systems and alignment with key construction milestones
• Coordinate with internal teams, customers, and general contractors to resolve blockers and keep orders progressing
• Monitor cycle time compliance and escalate risks to maintain program performance
• Collaborate with field resources to verify corrective actions and photo documentation
• Participate in recurring cadence and reporting to drive process improvements
• Ensure Crown Castle systems are maintained with accurate and reportable data
• Report project status against commitments and keep customers and stakeholders informed
• Resolve conflicts and drive issue resolution with customers and all stakeholders
• Own financial accountability across all individuals and collection of assigned projects
• Manage scope creep and other work order changes according to contractual practices
• Escalate issues through internal lines of business and with customer management hierarchy

Competencies: Project Managers II must be fluent and skilled in the following areas:

• Customer Focused- Building strong customer relationships and delivering customer-centric solutions.
• Plans & Aligns- Planning and prioritizing work to meet commitments aligned with organizational goals.
• Communicates Effectively- Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Ensures Accountability- Holding self and others accountable to meet commitments.
• Drives Results- Consistently achieving results, even under tough circumstances.

Education/Certifications

• Bachelor's Degree or equivalent work experience
• Project Management Certification (PMP-PMI) or other related certifications a plus

Experience/Minimum Requirements

• Minimum of three (5) + years of project management experience
• Experience managing project budgets or related financial experience
• Customer facing project management experience a plus

Organizational Relationship

Reports to:  Program Manager

Title(s) of direct reports (if applicable): N/A

Working Conditions: This role falls into our hybrid work model working in the office Tuesdays, Wednesdays, and Thursdays.  On Mondays and Fridays, teammates on the hybrid schedule will have the option to work from the office or home.  There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel. 

YOUR COMPANY BENEFITS
At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.

We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.

• Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
• Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
• Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
• 10 company holidays plus 2 floating holiday.
• All offices provide free beverages and snacks.

Compensation
The salary range offered for this position is $91200 - $125400 annually. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.

Additional Information

If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Project Management