Business Systems Analyst II (Information Technology)
At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.
In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients. Headquarters associates in St. Louis, Tempe and Mississauga provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. We continue to grow to meet the needs of long-term individual investors.
Team Overview: The Operations division is looking for a Business Systems Analyst to join our Insurance Product team. This role will contribute to a team which is working to evolve our annuity trading systems. The position has a broad scope of responsibility and requires interpretation of user feedback, an understanding of one or more complex systems as well as other complex information to make subjective decisions that have substantial risk and/or legal, regulatory or financial implications.
*Depending on experience/qualifications, this role may be filled as a Business Analyst I, II, OR III*
What You'll Do:
Liaison between Technology and other divisional stakeholders to maintain, enhance or integrate firm systems and data by proactively identifying enterprise technology opportunities or serving on a formal project team in support of new systems and data.
Supports multiple highly complex business processes and serves as a functional leader.
Create, maintain and review business process models, data flows, prototypes, business requirements, use cases and test cases.
Create and execute multiple project plans at the same time of high complexity.
Execute and present written and verbal business systems impact analysis resulting in identification of systematic solution with high impact.
Generate communication, process and educational plans to mitigate the disruption of change.
Understanding of enterprise systems and impacts of change.
Responsible for business systems case development and presentation for new systems and data.
Assist in enforcement of Business Systems Analyst principles and practices within the team.
Mentors less experienced members of the team
What Experience You Need:
SIE and Series 99 required within 120 days of start date (US); Series 7 required within 12 months of start date (US).
Bachelor's degree is required with emphasis in Computer Science or MIS strongly preferred (or relevant work experience).
Advanced knowledge of standard Business System Analyst principles and practices.
2-5 years experience designing and implementing functional systems and data in a structured process.
Ability to research data definition, usage and flow to gain expertise in existing systems.
Ability to create new business processes and data usage to promote efficiency.
The ability to multi-task and prioritize assigned tasks / projects with minimal assistance.
Expert relationship management, interpersonal and negotiation skills.
Expert troubleshooting skills to investigate resolve and escalate problems. Identifies need for technical assistance to help in problem resolution.
Associate must have the ability to work independently and in a team environment.
Lead other associates or project entities without authority.
Ability to effectively communicate with enterprise leaders using verbal, written and presentations skills.
Ability to summarize highly complex business cases, system information and concepts and clearly communicate to firm leadership.
Expert knowledge of Microsoft Office tools to provide working system prototypes and scenario modeling.
Expert to learn evolving firm reporting technology platforms (Tableau, BI tools)
Proficient understanding of data warehouse concepts.
Ability to create project plans or execute pre-existing plans.
What Could Set You Apart:
Experience working on an Agile team
Experience working with Insurance carriers and platforms